What types of custom questions can I add?

EveryGetaway supports four question types: short text (up to 500 characters), long text (up to 2,000 characters), dropdown select with custom options, and checkbox for waivers or opt-ins.

Can I ask questions per attendee or per order?

Yes. Each question can be scoped to per-attendee (asked for every ticket holder) or per-order (asked once at checkout). Use per-attendee for things like dietary needs and t-shirt sizes, and per-order for emergency contacts or billing info.

Are there pre-built question templates?

Yes. EveryGetaway includes one-click templates for common questions: dietary restrictions, emergency contact, t-shirt size, marketing attribution, and liability waiver acceptance.

How do I export attendee responses?

All custom question responses are included in your attendee CSV export. You can download the full dataset from your event dashboard, with each question appearing as a separate column.

Which EveryGetaway plans include Custom Questions?

Custom Questions are available on the Elevate and Amplify plans. Both include the full question builder at no additional cost beyond the standard per-ticket platform fee.

Can I make questions required?

Yes. Each question can be marked as required or optional. Required questions must be answered before checkout can complete. We recommend keeping required fields to a minimum to reduce checkout abandonment.

Elevate Feature

Know Your Attendees Before They Arrive.

Add custom questions to your checkout — dietary needs, t-shirt sizes, waivers, emergency contacts, and more. Collected per-attendee or per-order, exported to CSV in one click.

Start Collecting Data See How It Works

Available on Elevate and Amplify plans

Custom Questions — Live Preview

Interactive

QuestionDietary Restrictions

TypeDropdown Select

OptionsNone · Vegetarian · Vegan · GF

Scope

Per AttendeeRequired

Choose from 5+ presets or create your own

Build · Collect · Export Per-ticket

Question Types

Per-Ticket

Or Per-Order Scoping

Preset Templates

CSV

One-Click Export

The Challenge

Separate Forms Don't Scale

Most organizers send post-purchase surveys or use external forms with no link to ticket data. Information gets lost, duplicated, or arrives too late.

Without Custom Questions

External forms, manual data entry, and information gaps on event day.

Sending separate Google Forms or surveys after the event
No way to tie responses to individual ticket holders
Manual data entry for dietary needs, sizes, and waivers
Missing critical information discovered on event day

The EveryGetaway Way

Built-in checkout questions with per-ticket data and one-click export — no extra tools needed.

Built-in questions right in the checkout flow — no extra forms
Per-attendee or per-order scoping for precise data collection
Preset templates for common questions — add in one click
All responses exportable to CSV with per-ticket attribution

Three Simple Steps

Add, Collect, Export

Set up custom questions in minutes. Collect data automatically at checkout.

Add Your Questions

Choose from preset templates or create custom questions. Pick your question type — short text, long text, dropdown, or checkbox — and write your question text.

Start with presets for dietary needs, waivers, and t-shirt sizes — customize from there.

Configure Rules

Mark questions as required or optional. Choose whether each question applies per-attendee (asked for every ticket) or per-order (asked once at checkout). Add dropdown options for select questions.

Keep required fields minimal — every additional required question increases drop-off by ~3%.

Collect & Export

Responses flow in automatically as tickets are purchased. View them in your dashboard or export to CSV with one click. Each response is tied to the individual ticket holder.

Export early and often for events with vendor coordination (catering, merch, logistics).

Four Question Types

Every Data Need Covered

From quick text answers to waiver checkboxes — collect exactly what you need.

Short Text

Single-line text input for names, short answers, and simple responses. Up to 500 characters.

"Emergency contact name and phone"

Long Text

Multi-line textarea for detailed responses, special requirements, and notes. Up to 2,000 characters.

"Any accessibility needs or special accommodations?"

Dropdown Select

Pre-defined options in a dropdown menu. Perfect for fixed-choice questions like sizes and preferences.

"T-shirt size: XS, S, M, L, XL, XXL"

Checkbox

Simple yes/no toggle for agreements, waivers, and opt-ins. Link to external documents like waiver PDFs.

"I agree to the liability waiver"

Event Types

Built for Every Event

Retreats, festivals, conferences, races — collect the right data for your event type

Retreats & Wellness

Collect dietary restrictions, rooming preferences, arrival times, and accessibility needs — all before attendees arrive.

Festivals & Concerts

Gather waiver acceptance, emergency contacts, and camping preferences per attendee. Export for on-site staff.

Conferences & Summits

Ask about session preferences, networking interests, and dietary needs. Use responses to plan logistics.

Workshops & Classes

Gauge skill levels, collect equipment preferences, and ask about prior experience to tailor the session.

Races & Endurance

Collect emergency contact info, medical conditions, and t-shirt sizes per runner. Required fields ensure nothing is missed.

Corporate Events

Gather accessibility requirements, dietary needs, and company affiliation. Export clean data for venue coordination.

“We used to send a Google Form after purchase and maybe 60% of people would fill it out. With BrightStar's checkout questions, we get 100% response rates because it's built right into the purchase flow. Our caterer had the dietary list two weeks before the retreat.”

— Priya Sharma, Mountain Yoga Retreats

Pricing

Unlock Custom Questions

Custom Questions are available on Elevate and Amplify plans. All plans include unlimited events, the Scanner App, and instant Stripe payouts.

Includes Custom Questions

Elevate

Half the cost of Eventbrite. 2x the features.

$0.89 + 1.85%

per ticket (+ Stripe fees)

Everything in Seva (free), plus:
Custom checkout questions
4 question types + preset templates
Smart dynamic pricing
Visitor recovery automation
Abandoned cart recovery (email)
Ticket categories with drag-and-drop
Post-event tip jar

Response Rate

100% checkout completion

vs ~60% with post-purchase surveys

Start with Elevate

Maximum Growth

Amplify

AI marketing + access to 350K+ verified buyers

$1.79 + 3.7%

per ticket (+ Stripe fees)

Everything in Elevate, plus:
SMS + Meta Retargeting recovery
AI Meta Ads (FB/IG) campaigns
350K+ verified buyer network access
Lookalike & retargeting audiences
Brand ambassador program
Direct mail campaigns
Priority support

Revenue Boost

+20–40% more sales

Via AI campaigns + geo-targeted buyer network

Start with Amplify

No hidden fees. Payment processing (Stripe) fees apply separately. All plans include a 14-day free trial. No credit card required.

Got Questions?

Frequently Asked Questions

Everything you need to know about collecting attendee data at checkout

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